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FAQ

Frequently Asked Questions

At Dodja Originals, we’re dedicated to making your shopping experience enjoyable and hassle-free. You will find answers to common questions that will guide you through the process of exploring, ordering, and enjoying our fashion-forward products. If you can’t find the information you need, please don’t hesitate to reach out to our friendly customer support team.

How can I place an order on Dodja Originals

Placing an order is easy! Simply browse our website, choose the items you love, select your size and quantity, and click on the “Add to Cart” button. Follow the checkout process to complete your order.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can choose the option that suits you best during the checkout process.

Can I modify or cancel my order after placing it?

Unfortunately, once an order is placed, it enters our processing system quickly. Therefore, we are unable to make modifications or cancellations. Please double-check your order before confirming the purchase.

How can I track the status of my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view the order status and tracking information

How do I determine my size?

To find your size, refer to our size chart available on each product page. It provides measurements to help you choose the right size for a perfect fit. If you have specific questions about sizing, feel free to contact our customer support team for assistance.

Are there any shipping fees?

Shipping fees vary depending on your location and the shipping method chosen. You can view the shipping costs during the checkout process before finalizing your purchase. We also offer free shipping on orders over a certain amount.

What if the item I want is out of stock?

 If an item is out of stock, you can sign up for notifications to be informed when it becomes available again. We regularly update our inventory, so keep an eye on our website for restocks and new arrivals.

How can I contact customer support for further assistance?

If you have any questions or need assistance, our customer support team is here to help. You can reach us through the “Contact Us” page on our website or via [customer support email/phone number]. We strive to respond promptly to ensure a seamless shopping experience for our customers.

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